Manufacturing quality systems (Foxconn IQC / QE / SQE)Managing complex collaboration with standards, processes and data — where the instinct to break down workflows and build tools first took root.
Since 2009: front line of international freight forwardingClients, quotes, documents, customs, B/L, ports, overseas agents and dangerous-goods shipping — the real business floor.
Cross-border e-commerceBonded stocking, B2C direct mail, the three-document flow and customs processes — extending into cross-border chains.
Bank e-commerce · project orders / ERPMulti-role coordination across sales, warehouse, procurement, finance and contracts; a stronger systems mindset.
Content & knowledgeTurning business experience into methods, templates, cases and reusable assets.
AI automation in practice (since 2023)Starting from concrete scenarios — inquiries, quotes, email, documents, rates — compiling experience into workflows AI can join.